The Easiest Way to Keep Track of Your Funeral Home's Chain of Custody

Avoid Costly Mistakes

Reduce Legal Liability

Create a Better Family Experience

Build Trust in Your Community

You've worked hard to build your reputation.

KeepTrack™ helps you protect it.

A patent-pending innovation that keeps everyone safe

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"It takes 20 years to build a reputation and five minutes to ruin it." Protect yourself.


- Warren Buffet

Family Sues After Funeral Home Put Wrong Body in Mom’s Casket

“the woman in the casket was [someone else], but with [her] clothes.” The funeral home is facing a $50 million lawsuit.

Fox News

The attorney blamed the mix-up on systemic problem in the funeral business, saying there needs to be a procedure in place to identify people, just as newborns are given identification bracelets by hospitals.

KeepTrack™ can be exactly that for your Funeral Home business.

Family Alleging They Were Given the Wrong Ashes

“Now we're more distraught than ever because we will never know who was in this box...”

NBC Dallas Fort-Worth

“It’s like I’m living it all over again, and it’s the fact we’ll never have closure, we’ll never get the closure we need,” said [the family].

With Keeptrack™ you'll know exactly where bodies are and their step in the care process.

Family Sues Funeral Home for $50 Million Different Body Was Almost Buried in Their Mom's Casket

The funeral director [admitted]: The wrong person had been placed in the casket.

Today News

[The director] accounted for[...]the embalming process and the application of heavy mortuary makeup, fake hair and some kind of filler, such as Botox, for her late mom's "altered appearance,"...

With Keeptrack™ you can immediately verify bodies regardless of appearance changes.

Funeral Home Sued for $88M, Wrong Body Buried

"When I first walked in, I said, 'That's not Mom.' … He insisted that it was...”

CBS News

What was supposed to be a no more than 72-hour burial because of Muslim tradition turned into 22 days.

With KeepTrack™ you can be sure you are always handling the right body by scanning the tag and check thier history instantly.

Family Recieves Wrong Person’s Ashes After Mix Up at...Funeral Home

“This has impacted our family. We can’t sleep we can’t eat, we’re stuck in limbo”

Sacramento Bee

The other family tried to gather the ashes they scattered and returned them in a bag back to the family [...] in the returned ashes was dirt, bugs, weeds, pine needles and a live worm.

With KeepTrack™ every bodies' location is accounted for.

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2022 NFDA FINALIST

INNOVATION AWARD

See for yourself why KeepTrack™ is recognized as one of the best new industry products.

A Few of Gather's Trusted Partners

What is KeepTrack?

See for yourself in less than 1 minute

 

Sign Up in 1 Minute

Get Certified in 1 Hour

Unlimited Expert Support

Everything Shipped to Your Door

We've Got You Covered

KeepTrack can be tailored to meet your exact needs.

Single Location

Single Location

Multiple Locations

Multiple Locations

Cremation Facilities

Cremation Facilities

Trade Cases

Trade
Cases

Removal Services

Removal Services

Eco-friendly

Eco-Friendly Options

Pet Cremations

Pet Cremations

Donor Programs

Donor Programs

See how KeepTrack™ protects your business.

Imagine you get a death call for Evelyn...

See how KeepTrack™ protects your business.

Imagine you get a death call for Evelyn...

Step One

grab a KeepTrack Card and go.

Quickly and securly

assign the tracker to Evelyn.

Build family trust

by attaching Evelyn's secure tracker.

Select a customizable WorkFlow

to use for Evelyn’s care.

Add Custom Labels

to track the details of Evelyn's care.

Scan Evelyn’s QR Tracker

to quickly move her through each step.

Easily KeepTrack

of all Evelyn’s important belongings.

Save time

by securely capturing and storing Evelyn’s fingerprints.

Customize the requirements

for each step to ensure perfect compliance.

Increase accountability

by requiring a signature at each step.

Securly upload and store

all documents related to Evelyns care.

Never miss important details

about Evelyn’s care with built-in team notes.

Track Evelyn's location

effortlessly with customizable locations.

Every step

is tracked perfectly.

Sleep Better At Night With KeepTrack.

Try KeepTrack Now

Sleep Better At Night With KeepTrack.

Try KeepTrack Now

Customizable Digital Whiteboard

View every detail on any case from any device

Topline


Track Belongings

Protect yourself with KeepTrack’s all-in-one belongings tracking solution.

Get Started Tracking



Earn your KeepTrack™ certification.

Get everyone on your team certified in using KeepTrack™ with our quick and easy course.

Start Your Trial, Get Certified



See for Yourself 👋

Learn how KeepTrack™ helps your Funeral Home.


There are two sides to this story.

Outshine your competition by reassuring families that their loved one is in the best hands.



See how KeepTrack™ enhances your family experience.

Evelyn’s family recieves a unique Keepsake Medallion...

See how KeepTrack™ enhances your family experience.

Evelyn’s family recieves a uniqueKeepsake Medallion...

Trusted family members scan their medallion to follow along.

Gain the family’s trust

by showing that Evelyn is in good hands.

You can even specify which steps are shown to helpers.

Keep Evelyn’s family informed

effortlessly.

Helpers can scan their medallion

to help out with family tasks.

Or view Evelyn’s belongings...

Or view Evelyn’s fingerpints...

The Family Medallion also links to a Permanent Remember Page.

Create a physical and digital Keepsake

that families will hold onto forever.

Build trust. Build a Legacy.

Try KeepTrack Now

Build trust. Build a legacy.

Try KeepTrack Now

Hold Onto What Matters Most



The QR Keepsake is the perfect way to remember their loved one (and the service your funeral home provided).

Hold Onto What Matters Most



The QR Keepsake is the perfect way to remember their loved one (and the service your funeral home provided).


See for Yourself 👋

Learn how KeepTrack™ helps your Families.

Start Your Trial in 1 Minute

Everything you need shipped right to your doorstep.

Certification
Course

Interactive Learning Experience

Unlimited Team Members

Certification Badge

+

Risk-Free Starter Kit

20 Two-Sided KeepTrack™ Cards

10 Extra Family Medallions

Custom Marketing Kit

+ More

+
support_agent

Dedicated Support

Unlimited Ongoing Consultation

Funeral Industry Expert

Phone, Email, Chat

Trial Starter Kit One-Time Investment

$349

Free Shipping & Tax

Signup Takes About 1 Minute

What are the ongoing costs?

Software

$100

per month per rooftop

+

Hardware

$10

per two-sided card

Recommend Retail: $40

+

Support

$0

unlimited & ongoing


Frequently Asked Questions

What are the package/subscription options?
KeepTrack pricing is simple. $10 per KeepTrack card, $100 per location per month. Replacement KeepTracks come in quantities of 20. Replacement family medallions come in quantities of 10.
How many users come with my subscription?
With Gather you can invite your entire team or company, the number of users you can have in Gather are always unlimited!
How much will it cost to have my team complete the KeepTrack Course and get KeepTrack certified?
Unlimited KeepTrack Courses are included with your starter kit. Because we don’t limit the number of users you can have, when you add new team members they will also get access to the KeepTrack Course at no extra cost.
What is the difference between “KeepTracks” and “Family-Only Medallions”

“KeepTracks” are comprised of two core physical elements, the “Tag” and the “Keepsake Medallion”.

  • The Tag: Is designed to stay with the body through final disposition and to be used exclusively by the funeral home, this tag will never be presented to the family
  • The Medallion: Each KeepTrack Tag comes with a “Keepsake Medallion” that is intended to be given to the family. From this medallion family can keep track of arrangement progress, help complete tasks, and view their loved one's permanent Remember page.

“Family-Only Medallions” are specifically designed just for the family, containing ONLY the “Keepsake Medallion” and is intended for any familys that would like to purchase additional medallions.

Do I have to complete the KeepTrack Course before I can start using KeepTrack?
Yes – in order to begin using the KeepTrack system, you and your team will need to pass the course and earn your KeepTrack certification. For any questions or support within the course, please contact support@gather.app
Will I need to manually reorder more boxes of KeepTrack tags and medallions if I run out?
You will not need to worry about manually reordering more boxes of KeepTrack tags and medallions. Once you order your starter kit, simply notify our support team when you are running low and we will automatically send more tags and medallions to your location(s).
What if the QR code on the tag is damaged?
The durability of the tracking tags has been tested in a variety of capacities, including: the ability to withstand a retort. If the QR code is damaged, you can always search by the number on the tag in the system and you will be able to find the case that is tied to that particular tracking tag.
Which side should be scanned first?
It’s best to start with the family medallion first, and then scan the tag second.
Can I add a KeepTrack to a pre-need case?
No. You must change the case type to At-Need first, and then initialize.
When is the best time to initialize the tag and family medallion?
Best practice is to assign the tag when the body is delivered to the funeral home. Best practice for the medallion given to the family is at the initial arrangement conference.
Do you have any marketing materials of how to share the value to families?
Yes! Coming soon. You can add the course certification badge to all of your current materials after you’ve earned your KeepTrack certification
Are there any bands for an oversized decedent with larger wrists or ankles?
You can combine the bands that you receive with your tags and create a larger one for the deceased.
Can I start using the product immediately?
Yes! As soon as you have your kit, all you have to do is take a quick online certification course and you’re off to the races.
Can I customize how the WhiteBoard shows up on my phone? I want to see less data than on my desktop.
Yes! You may configure the WhiteBoard and how it shows up per user and per device as well.
Can I do all steps for KeepTrack on my phone?
Yes, in fact most of our customers are mobile-only users.

Not seeing your question?

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Gather - Funeral Home Software

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