Custom Case Management
We’ve spent years quietly designing, building, and refining the most user-friendly, intuitive, and powerful funeral home software ever built.
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Never again wonder if you are looking at the most accurate data.
All Your Cases
With Gather, you will be able to access every detail on every case right from your phone.
You don’t have time to waste so we’ve optimized Gather to work lightning fast on mobile.
Your Own Team App
Your whole team will now be on the same page at all times with your beautiful custom app.
We Funeral Directors
Gather is an innovative case management platform built specifically for funeral homes. We love funeral directors and firmly believe that helping families through the loss of a loved one is one of the noblest professions. This is why our team has been working tirelessly for years to reimagine funeral home software. Our vision is to give funeral directors a world-class, easy-to-use solution that helps both the funeral home and the family. Gather makes the funeral director the hero by providing a joyful experience that consumers expect. It is unlike anything you’ve ever seen.
The Gather Promise
You should love your funeral home software! If you don’t love using Gather, cancel anything for any reason and we will refund your entire onboarding fee.
With Case Management by Gather
Interactive Digital Showroom
Our team will map your GPL and all your price lists into the Gather platform, giving you an interactive digital showroom that your customers will love.
Improve Collection Rates
You will now see the collection percentage for every case in just a glance. Simply click a button to request payment from families.
Accept All Payment Methods
Give families multiple options to pay in person or remotely using ACH, debit, credit, check, cash, or insurance assignment and you get the full amount without paying transaction fees.
Increase Contract Value
All of your products will be showcased in your new digital showroom, giving your team the ability to quickly highlight additional items for your families to select.
Track Every Detail
With Gather, every detail on every transaction for every case will be tracked automatically for you, eliminating hours and hours of accounting and tax headaches.
Accurate Contracts in Seconds
In just a few clicks, you can create perfectly compliant contracts. We even map in all of your package details so you make sure you are paid the right amount every time.
Unlimited Customer Support
We take pride in our world class customer service. Don’t believe us? Chat with us below or click the chat icon in the bottom right icon at anytime to put us to the test.
Once you make the decision to partner with Gather, our team leaps into action to set everything up for you! We do all the heavy lifting so you can focus on what matters most.
With Case Management by Gather
Keep track of everything (and everyone) from the comfort of your home screen. Gather’s automated checklists will help you and your team keep everything organized and streamlined.
Improve Team Efficiency
Each team member will get a custom-branded app that works on any device and will allow your team to stay on the same page on every case.
Every Detail, Every Case
No more guessing. With Gather you will always know the status of every single task on every single case across your entire company in just a glance.
Automated Team Whiteboard
Never worry about scheduling conflicts again. Keep your entire team’s calendar perfectly synched at all times, across all devices. And the best part is that it’s automatic!
Autofill and eSign Your Docs
In just a few clicks, select which documents are needed and Gather will automatically fill them out for you! You can then send them out for signatures in one click if you chose.
These are just a few of the many ways Gather can help your team be more efficient. Contact our team for a free, customized demo.Chat with us
With Case Management by Gather
Simplify Family Interaction
Consumers today use technology in every aspect of their lives. Gather makes you the hero by providing a world-class experience for your families. Each invited family member gets a branded app to help coordinate details.
You can now collect (and preserve) photos from everyone’s devices in moments. Gather will automatically preserve these photos for you, making you the hero for years to come.
Service Details + Casket Bearers
Eliminate dozens of back and forth emails and say goodbye to misspelled names. With Gather’s interactive approach, you’ll wonder how you ever did it any other way.
Interactive Obituary Writer
With the help of Gather, the most recent version of the obituary is always available right at your fingertips. You can now collaborate together in real time to create the perfect obituary.
Everyone on the Same Page
Save time, energy, and headaches by keeping everyone on the same page for each case. Assign different tasks to different family members and get notified when it is complete.
Flowers + Cards
In just a few clicks, you can now take photos of the flowers and cards sent to each service. You will be amazed at how much the family thanks you for this simple gesture of kindness.
Your families will love this...
These are just a few of the many ways Gather can help you to help even more families. Contact our team for a free, customized demo.
Don’t let your aftercare be an afterthought
The Remember Page: An Obituary to Remember Forever
Remember pages are always included with any case managed by Gather. Give families the opportunity to build their loved one a beautiful tribute page that will live on forever.
Live streamed memorial videos will exist on the remember page forever, giving families the opportunity to rewatch and cherish the memories they had honoring their loved one with your funeral home.
See what a real LiveStream from one of our client's services looks like.
Case Management FAQ
Here are a few common questions we get. If you prefer to reach out directly, we’d love to chat. Simply click the orange chat icon in the bottom right of your screen to chat with our team.
Ask us anything!
Does Gather work on mobile devices?
Of course it does! From the beginning of Gather, we knew it had to work perfectly on any device. Every single piece of functionality works on any device, from your phone to your tablet to your computer, it all works seamlessly together to create a flawless experience. Over 75% of the logins to Gather happen on a mobile device! We will even provide a customized app icon so you and your team can access Gather right from the comfort of your home screen.
Can my whole team use Gather?
Yep. We designed customizable access levels so that each person on your team has access to only the information they need to see. You can hide sensitive financial information, vitals, forms data, and more!
Can Gather create my Statement of Goods and Services?
Yes! We have a fully-customizable digital showroom that showcases each product and service you offer. You simply click the items you want and it automatically builds your statement in real time, right in front of you. You can include packages, taxes, discounts, notes, disclaimers, and anything else you need. The legal language is fully customizable so it is compliant in your state.
What types of cases can I enter into Gather?
Gather was designed to provide you with a complete picture of your business, including all of your At-Need, Pre-Need, Trade, and One-off Cases.
What are some other ways Gather’s Case Management tool can help my business?
There are too many to count and we are adding more ways each month, but here are a few: auto filling your forms, collecting eSignatures, showcasing your products, automating your aftercare, impressing your families, collecting and storing documents, ensuring FTC compliance, increasing collection rates, syncing your team calendar, improve communication with your team, eliminating errors, collecting and organizing photos, and much more.
Is Gather easy to use?
We spend countless hours refining and improving every single screen within Gather so that it is as easy to use as possible. You, your team, and your families will love using Gather!
How long does it take to get going with Gather?
We can get you up and going within 2 weeks. All you have to do is send us some basic information and we do everything for you. We provide a couple training sessions and you are up and running.
If I want to talk to a Licensed Director at Gather, is that an option?
Our slogan is “We Love Funeral Directors” and so we have multiple directors on our team! We are working around the clock to build you the best possible solution and having licensed directors on our team helps ensure that we build the perfect solution.
How many devices can I use Gather on?
You can use Gather on an unlimited number of devices, without any additional charge. This allows you and everyone else on your team to get the most out of Gather.
Can I use my existing forms within Gather?
We designed our AutoForms functionality to work with any and all of your existing forms. You simply send us a blank version of your forms and we will make it so that your form can be auto filled instantly and eSigned or printed in just a few clicks. No more typing the same information again and again and again! We pull the data directly from the case Vitals saving you countless hours and ensuring everything is accurate and consistent.
Can I create custom task lists within Gather?
You bet. You can have multiple task lists that are fully customizable. You can have a custom task list for burial, cremation, military, and whatever other type of case you want. Now your whole team can be on the same page at every moment.
Can Gather help with reporting and analytics?
Your Gather subscription comes with unlimited custom reports. You simply send us an example of the report you want to see and our team will build that exact report for you.
Can my families take advantage of Gather as well?
From day one at Gather, we knew we had to build a solution that families can use. You always have control over who to invite and what access levels they have. Families are expecting an easy-to-use technology solution and Gather can provide that solution automatically for you.
How much setup do I need to do to use Gather?
We do all of the hard work for you so that you can continue to focus on what matters most. You are assigned an Account Manager who will do all of the heavy lifting for you. You simply send us your GPL and your blank forms and we do the rest.
How much does ongoing support and training cost?
We believe in keeping things simple so we don’t charge any extra for ongoing training and support. You can reach out to your dedicated Account Manager anytime via chat, phone, or email. We have weekend support and we answer within a few seconds.
How much do updates cost?
We don’t ever charge for software updates. We launch new features every few weeks and you get them automatically. We are relentless in our efforts to make Gather the best it can be and you will be able to take advantage of all of the new features by simply clicking a button!
Ready to get connected with Gather?
Give us a call or send us a chat and a team member will be happy to help as soon as possible.
Or, get in touch with us using the form below:
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Still want to learn more about Gather?
Read some of our blog posts below