BOISE, Idaho — Gather, a leader in funeral home software and funeral home website design, announced the launch of AI Note Scanner, a new, free feature for all Gather customers. The feature allows funeral directors to photograph or upload their existing first call notes or worksheet – handwritten or typed – and have structured vital data automatically extracted and populated into the corresponding Gather case fields.

Key Benefits For Funeral Homes

The first call is one of the most emotionally and logistically demanding moments in funeral service. Funeral directors have long been forced to take notes during or after the call, then manually re-enter that same information into their software – a time-consuming, error-prone step that delays case readiness and introduces mistakes that ripple through death certificates, family communications, and downstream documents.

Unlike other systems that require funeral directors to enter information directly into software during the call – an approach many find disruptive and impersonal – Gather’s AI Note Scanner meets professionals where they already are. It works with the notes they’re already taking, in whatever format they use. The AI is purpose-built for funeral industry terminology and Gather’s case structure, so extracted data lands in the right fields without any manual mapping.

AI Note Scanner is available now starting for all Gather Case Management and KeepTrack customers. The feature supports handwritten and typed notes in a variety of formats, including photos, scans, PDFs, and document files. Extracted data is available for review in approximately 20 seconds, with confidence indicators surfacing any fields that may need a second look.

Gather created a 3-minute guide that goes into more detail on how your funeral firm can utilize AI Note Scanner to streamline first-call notes, which you can read here.

About Gather

Gather is an innovative, all-in-one software company that helps hundreds of funeral homes with funeral management, live streaming, custom websites and body tracking. We love funeral directors and firmly believe that helping families through the loss of a loved one is one of the noblest professions. Our vision is to give funeral directors a seamless solution that helps both the funeral home and the families they serve.

To learn more about how Gather works or to schedule your free demo, please visit www.gather.app or call (888) 492-2697.